Privacy Policy

Privacy Policy

At Toronto Singing Academy, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you visit our website and engage with our services. By using our website and providing us with your personal information, you consent to the practices described in this Privacy Policy.

Collection of Personal Information:

We may collect personal information, such as your name, contact details (including email address, phone number, and mailing address), and demographic information. We collect this information when you register for our vocal training programs, submit inquiries or feedback, subscribe to our newsletter, or otherwise interact with our website and services.

Use of Personal Information:

We use your personal information to provide you with the services and information you request, including processing your registration for vocal training programs. We may also use your personal information to communicate with you, provide customer support, send you promotional materials and updates about our services, and improve our website and offerings.

Disclosure of Personal Information:

We may disclose your personal information to our instructors, staff, and service providers who assist us in delivering our services and managing our website. We may also disclose your personal information if required by law or if we believe that such disclosure is necessary to protect our rights, comply with a judicial proceeding, court order, or legal process, or to prevent fraud or imminent harm.

Security of Personal Information:

We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, please note that no method of transmission over the internet or electronic storage is 100% secure. Therefore, we cannot guarantee the absolute security of your personal information.

Retention of Personal Information:

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Use of Video Surveillance:

Toronto Singing Academy may utilize video surveillance systems within its premises for security and safety purposes. By entering our premises, you acknowledge and consent to being recorded by our video surveillance systems. The recorded footage may be used to monitor and ensure the security of our facilities, protect the safety of our students, staff, and visitors, and assist in the investigation of any incidents that may occur within our premises.

The recorded footage will be handled in accordance with applicable privacy laws and regulations. Toronto Singing Academy will retain the recorded footage for a reasonable period, and access to the footage will be restricted to authorized personnel, unless required by law or for the purposes mentioned above. Please note that while we take reasonable measures to protect the security and confidentiality of the recorded footage, we cannot guarantee the absolute security of the video surveillance systems.

Use of Audio Recordings

Toronto Singing Academy may, from time to time, make audio recordings during vocal training sessions, performances, or other activities related to our programs. By participating in our vocal training programs or engaging in activities within our premises, you acknowledge and consent to being audio recorded by Toronto Singing Academy.

The audio recordings may be used for educational, promotional, or archival purposes, which may include but are not limited to, providing feedback to students, showcasing student performances, or promoting Toronto Singing Academy’s programs on our website, social media platforms, or other marketing materials.

Toronto Singing Academy will handle and store audio recordings in accordance with applicable privacy laws and regulations. We will make reasonable efforts to ensure that any personal information contained in the audio recordings is protected and used only for the purposes mentioned above. If you have concerns regarding the use of audio recordings, please notify us in writing, and we will make reasonable efforts to accommodate your request, where possible and within the bounds of our operational requirements.

Toronto Singing Academy shall retain the audio recordings for a reasonable period unless required by law to retain them for a longer duration. Please note that while we take reasonable measures to protect the security and confidentiality of the audio recordings, we cannot guarantee the absolute security of the recording devices or storage systems.

Third-Party Websites and Services:

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review the privacy policies of those sites before providing any personal information.

Children’s Privacy:

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information without parental/guardian consent, please contact us, and we will take steps to remove such information and terminate the child’s account.

Changes to this Privacy Policy:

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised “Last Updated” date. We encourage you to review this Privacy Policy periodically to stay informed about how we collect, use, and protect your personal information.

Contact Us:

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us at Toronto Singing Academy, 370 Steeles Ave. West, Suite # 201, Thornhill, ON, L4J 6X1.